NEWBallparks gains SOC2 TYPE II Compliance 🥕

Starter

Great for small-scale research and customer feedback

$100

per month, billed yearly

Starter includes:

5 projects 100 recruitment minutes included Unlimited users Unlimited video recording Survey builder Figma prototype testing Conditional logic pe-2

Business

For large teams that constantly gather feedback

$184

per month, billed yearly

Everything in Starter, plus:

10 projects 300 recruitment minutes included Download CSV of results User roles and permissions Invite-only projects Download video responses Screeners

Enterprise

Democratise research and feedback across your org

Billed annually with volume-based pricing

Starter includes:

5 projects 100 recruitment minutes included Unlimited users Unlimited video recording Survey builder Figma prototype testing Conditional logic pe-2
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Compare features

Here's a helpful list to compare our plans.

Core usage

Starter

Business

Enterprise

Projects

The amount of projects that can be used at the same time

5
10
Custom
Recruitment Minutes

The number of recruitment minutes you have available for you on your plan per month

100
300
Custom
Responses

The amount of completed surveys or tests

Unlimited
Unlimited
Unlimited
Team members

Add fellow team members, clients and stakeholders

Unlimited
Unlimited
Unlimited
Screeners

Screeners allow you to qualify or disqualify participants based on multi-choice questions they answer before reaching your survey or test

—
Download CSV of results

Grab a spreadsheet of your responses for further analysis

—
Add passwords to share links

Create an additional layer of security on surveys and tests

User roles and permissions

Decide which users can edit, view and create projects

—

Features

Starter

Business

Enterprise

Survey builder

Ask any question, from multiple choice to ratings

Figma and Marvel prototype testing

Get feedback and metrics on wireframes, designs and prototypes

Audio, video and screen recording

See exactly how participants used your prototype

Video guides

Make your questions more personal with pre-recorded video

Summary and metrics

Track conversions, clicks and view heatmaps

Public share links

Share links to your survey or test anywhere you want

View in-progress or incomplete responses

Access results even if participants drop off

Invite-only projects

Make your projects visible to specific people within your team

—

Support

Starter

Business

Enterprise

Live chat or email

Get support via in-app chat or email

Support via Slack

Get faster responses to your emails

—
—
Research manager

Your research manage is an extension of your team.

—
—
Training and onboarding

Get the white glove treatment for your team

Security

Starter

Business

Enterprise

Single Sign-On (SSO)

We support all SSO providers including Okta and OneLogin

—
—
SOC2 Type II

Our SOC2-compliant solution means data security and privacy are not just promises, but practices.

Single Sign-On (SSO)

We support all SSO providers including Okta and OneLogin

"When I was searching for a survey tool, I extensively researched numerous options. Out of all the choices available, Ballpark emerged as the obvious winner. It is incredibly user-friendly and visually appealing which makes the job of creating surveys a joy."

Paul Devis
Head of User Experience at Glean